Bobtail Fruit

Terms & Conditions - Bobtail Fruit

Customer Service

If you would like to speak with us, then please feel more than welcome to contact us via the following details:

020 7928 3902
info@bobtailfruit.co.uk
Bobtail Fruit, 197 Hercules Road, London, SE1 7LD

Where we are more than happy to deal with any disputes.

Delivery of Goods

Our fruit is delivered direct to your office or premises via of vans. Your fruit will be dispatched from our warehouse and given straight to our drivers who will hand deliver your fruit. All order must be placed before 4:00pm to ensure next day delivery and we custom each order to our clients needs.

We offer free delivery to clients within a specified area, you can view that area on our map.

Cancellation and Refund Policy

We operate a 100% fruit guarantee, so if you feel you are not happy with any piece of fruit we will replace those fruit’s free of charge.

If you wish to cancel an order, it must be communicated a least day in advanced. Orders cancelled after this time, will incur the full charge of the order and any associated delivery fees.

Information Collection & Use

In order for Fruit Office Delivery to take payments from our clients we require your debit card, credit card and bank account information. This information is only required if we take payments via the telephone. This required information is necessary for us to process transactions via our online payment supplier PayPal.

Fruit Office Delivery process transactions via the phone using PayPal Virtual terminal and we do store financial details of any credit cards or debit cards processedThus, our company does store financial details. Your financial and personal information is securely stored in our offices and is only used by our accounts department to process your orders. All online payments are made via PayPal. To read their privacy policy please click here

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